Cluster d'outcome
AI-Native Expérience Client
Workflows où l'IA gère le volume et l'humain gère la confiance.
Ce que nous construisons dans ce cluster
Couche customer-facing : automatisation service, onboarding personnalisé, rétention, prédiction churn. Tonalité et escalation calibrées avec vos leaders CX.
Outcomes ciblés
First-contact resolution +20-40%
Coût support par cas -30-60%
Time-to-value -40-70%
CSAT maintenu ou amélioré
Tarifs pour ce cluster
Trois phases, facturées séparément. Vous engagez une phase à la fois.
Phase 1 · Découverte
$5k
Sprint 2 semaines
Phase 2 · Construction
$18k–$25k
6-12 semaines
Phase 3 · Run
$2k–$3k / mo
Optionnel, sans engagement
34 engagements Expérience Client par industrie
Les pages d'engagement détaillées sont en anglais (catalogue principal). Cliquez sur une carte pour voir les détails.
Airlines
Customer Service Automation
reduce support volume while improving response quality.
Airlines
Personalized Onboarding
help new customers reach value faster.
Airports
Customer Service Automation
reduce support volume while improving response quality.
Airports
Personalized Onboarding
help new customers reach value faster.
Travel Agencies
Customer Service Automation
reduce support volume while improving response quality.
Travel Agencies
Personalized Onboarding
help new customers reach value faster.
Healthcare Providers
Customer Service Automation
reduce support volume while improving response quality.
Retail
Customer Service Automation
reduce support volume while improving response quality.
Retail
Field Service
increase field productivity and reduce repeat visits.
Retail
Personalized Onboarding
help new customers reach value faster.
Ecommerce
Customer Service Automation
reduce support volume while improving response quality.
Automotive
Customer Service Automation
reduce support volume while improving response quality.
Automotive
Personalized Onboarding
help new customers reach value faster.
Manufacturing
Field Service
increase field productivity and reduce repeat visits.
Construction
Customer Service Automation
reduce support volume while improving response quality.
Construction
Field Service
increase field productivity and reduce repeat visits.
Construction
Personalized Onboarding
help new customers reach value faster.
Real Estate
Customer Service Automation
reduce support volume while improving response quality.
Real Estate
Field Service
increase field productivity and reduce repeat visits.
Real Estate
Personalized Onboarding
help new customers reach value faster.
Logistics
Customer Service Automation
reduce support volume while improving response quality.
Logistics
Field Service
increase field productivity and reduce repeat visits.
Logistics
Personalized Onboarding
help new customers reach value faster.
SaaS
Customer Service Automation
reduce support volume while improving response quality.
SaaS
Personalized Onboarding
help new customers reach value faster.
Legal Services
Customer Service Automation
reduce support volume while improving response quality.
Legal Services
Personalized Onboarding
help new customers reach value faster.
Consulting
Customer Service Automation
reduce support volume while improving response quality.
Consulting
Personalized Onboarding
help new customers reach value faster.
Marketing Agencies
Customer Service Automation
reduce support volume while improving response quality.
+ 4 autres engagements. Voir le catalogue complet sur la page anglaise du cluster.
Démarrer l'engagement
Réserver un appel pour Expérience Client
Parlez-nous du workflow à attaquer en premier, des systèmes impliqués, et du KPI à bouger. Nous envoyons un cahier des charges scopé sous 5 jours ouvrés.