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Owners-association management SaaS — properties, accounting, residents, governance in one platform

Real estate · Property operations · Q4 2025 → Q1 2026 — ~14 weeks to first production release

The challenge

The operator managed multiple owners associations across a GCC national market on a patchwork of spreadsheets, email threads, and disconnected accounting tools. Tracking unit ownership, service charges, maintenance violations, and document trails at scale was no longer viable. They needed a full operational backbone — not a marketing site — covering property records, accounting workflows, governance, and resident-facing services in a single system, deployable inside a regulated GCC market.

How we approached it

  • Domain modelling sprint: built a normalized OA data model covering properties, buildings, units, owners, residents, contracts, charges, and audit events
  • AI-augmented scaffolding to ship the operational surface fast — 55+ management screens, 47 database tables, financial modules, maintenance and violations workflows
  • Resident-facing community portal layered on top of the same data model — no duplicate database, role-based access enforced server-side
  • Cross-app user federation so the management app, internal staff portal, and voting platform share a single identity layer
  • Excel import path on day one so the operator could migrate years of historical data without manual re-entry

Outcomes

Operational surface

Before

Fragmented spreadsheets + email chains

After

55+ management screens in one SaaS

Data architecture

Before

Disconnected records, no audit trail

After

47 normalized tables, full audit history

Resident experience

Before

Phone + email only, no self-serve

After

Community portal for residents and owners

Stack highlights

  • Next.js + TypeScript + React for the management UI
  • tRPC end-to-end typed API with strict role-based access
  • PostgreSQL via Drizzle ORM (47 tables, fully migrated)
  • JWT auth with cross-app session federation
  • Recharts for financial dashboards, Excel import for migration
  • AI-assisted code scaffolding and review across the build

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