Primary outcome
connect feedback, roadmap, launch, and support data
What we ship
feedback classifier, roadmap insight system, launch assistant, and release communications workflow
KPIs we report on
feedback cycle time, roadmap confidence, launch readiness, and adoption
What "automating product operations with AI" actually means
Automating product operations with AI is not a single product you buy. It is a workflow you redesign around AI as the operating layer. The agent handles the high-volume, high-structure tasks. Humans handle edge cases, exceptions, and trust-sensitive decisions. The system is instrumented to measure feedback cycle time, roadmap confidence, launch readiness, and adoption and improve weekly.
What changes by industry is the systems the agent integrates with, the data it retrieves over, the controls it operates under, and the KPIs it has to defend. The architecture is similar; the integration and the controls are different.
The architecture we use for AI product operations
- Frontier LLM — Claude, GPT-4-class, or Gemini. We benchmark candidates on a labelled test set during Discovery.
- Retrieval layer over your approved internal sources, with source citations on every output.
- Tool use for reads and writes against your operational stack (CRM, ERP, ticketing, data warehouse).
- Reviewer queue for low-confidence outputs. Confidence thresholds set per workflow.
- Evaluation harness — labelled test set, weekly accuracy reports, regression alerts.
- Versioned prompts and reviewer-action audit logs for traceability.
0 industries with a scoped engagement page for product operations. Each is a dedicated build with industry-specific systems, controls, and pricing.
How do you automate product operations with AI?+
We map your existing product operations workflow, identify high-volume and high-structure tasks, build an AI agent that handles those tasks, and route low-confidence cases to a human reviewer. The build connects to the systems your industry already runs on, runs against a labelled test set, and ships behind a reviewer queue before it sees production traffic. We measure feedback cycle time, roadmap confidence, launch readiness, and adoption from day one and improve weekly.
What is the best AI agent for product operations?+
There is no single off-the-shelf "best" agent for product operations — the right architecture depends on the systems and data of your industry. We typically combine a frontier LLM (Claude, GPT-4-class, or Gemini) with a retrieval layer over your approved sources, tool-use for your stack, and a reviewer queue. We benchmark candidates against a labelled test set during Discovery and pick the model with the best accuracy/cost ratio.
What does AI product operations cost?+
Three phases, billed separately. Discovery sprint: $6k. Build engagement: $22k–$30k. Run retainer: $3k–$5k / mo. ~$34k–$60k typical year 1 (60% take the run option for ~6 months). Pricing varies slightly by industry — see the industry-specific pages below.
How long does it take to deploy AI product operations?+
Thin-slice in production in ~6 weeks after Discovery, full Build phase over 7-10 weeks. By day 90, feedback cycle time, roadmap confidence, launch readiness, and adoption is instrumented and you have a baseline against which to expand to adjacent workflows.
Which industries do you build AI product operations for?+
0 industries listed below have a scoped engagement page for product operations, each with industry-specific systems, controls, and KPIs. Common starting industries include , and others. Don't see yours? We build for any sector — tell us about your workflow and we'll scope it.
What do we own, and what do you own?+
We own workflow design, prompts, retrieval architecture, evaluation harness, and weekly improvement. You own data access, policy, exception approval, and final commercial decisions. At the end of the engagement, every prompt, eval, and config is handed over — no lock-in.
Selected portfolio
Real builds tied to product operations
A rotating selection of engagements where product operations was a primary driver, drawn from our active portfolio. Sectors and scope are accurate; client identities are withheld under engagement NDAs.
Q1 2026
AI pricing system for startup founders — 9-step foundation + personalised AI brain
Founder-led pricing-strategy AI SaaS · DACH
First AI-powered pricing platform for startup founders. Structured 9-step pricing-foundation flow (product, customers, competition, costs, boundaries, model, strategy), personalised AI brain that learns from each business over time, two subscription tiers with money-back guarantee. Built end-to-end including billing, AI orchestration, and onboarding.
- Next.js + TypeScript
- Multi-LLM orchestration
- Subscription billing
Q3 2025
On-demand regional aviation booking — flexible flight network across smaller cities
Regional aviation operator · DACH
Booking and operations stack for an on-demand regional aviation network connecting secondary cities. Customer-facing booking flow with dynamic availability, operator-side dispatch tools, route economics dashboards. Designed for a sustainable flight-network operating model rather than fixed-schedule airline patterns.
- Next.js + native-app companion
- Dynamic availability engine
- Operator dispatch console
Q2 2026
Digital brand refresh + integrated recruitment platform for an IT consulting firm
Enterprise IT consulting boutique · Europe
Repositioning + redesign for a pure-staffing IT consulting house serving CIO buyers. Editorial architecture tightened around three expertise pillars (IT & SAP, cloud, cybersecurity), premium art direction, conversion-oriented UX, marketing-team-owned Sanity CMS, and an integrated recruitment funnel for senior consultant sourcing.
- Next.js + Framer Motion
- Sanity CMS (marketing-owned)
- Recruitment funnel
Client identities withheld under engagement NDAs. Sector, geography, and scope are accurate. Full case studies on request.